Service Process
OEM Manufacturer FAQ
Q1: Can you introduce your factory?
OK. Our processing plant was laid out in 2010. We have around 100 workers and manufacturing plant areas of around 8000 square meters. We have progressed hardware and exceptional studio.Q2: What are your advantages for OEM service?
Firstly, we have years of experience in hotel buffet equipment so we are a professional manufacturer. Secondly, we have advanced equipment, a well-equipped workshop, and excellent workmanship. Thirdly, we also accept orders of one piece if it is needed.Q3: How long is your production time?
Usually our production time is 30-60 days for a large order. But if it is a small quantity, there is less production time.Q4: Will you offer after-sales service?
Of course, we will help our customers solve problems timely by professional advice and repair service.ODM Process
1. Communication
We communicate with you to know about your customized requirement.
2. Elevation
We show you the elevation for the effect of products.
3. Structural Disassembly
According to the design on drawing, we do structural disassembly of products.
4. For Production
We do structural disassembly of products for production.
5. Production
Products are produced in our factory.
6. Packing
We will choose the proper packing method to protect from shipping damage.
7. Application
Our products are applied in many hotels and restaurants.
8. After-sales service
We provide after-sales service to help you solve the problem.
ODM Manufacturer FAQ
Q1: I like your buffet station , can i change the color and print my logo on this ?
Yes,we are support custom color and function ,you can sent you logo to us , and just tell where your logo to print.Q2: We need some to buy some sea-style buffet stand ,and print our logo , can you design some stands?
Of course we can, we have design team, and we can create some news accroding to your style .Q3: Is it possible for custom design or modify your existing design?
Yes product customization is possible ,all you need is provide us your sample or design drawings.we have dedicated design team that will help you with your customization process.Q4: Do you have your own design team ?
Yes,We have our own design and development team, from the exterior design of the product to the structural disassembly.Q5: If I place a sample order, how long does it take to ship?
In the case of a sample order, we will first have the designer draw up a 3D rendering and then we will confirm the details with you. Once confirmed, we will have our colleagues in the product disassembly department draw up the structural disassembly drawing before we allow the workshop to proceed with production. So the process can take up to 2-4 weeks.FAQs
Q1: Do you have your own factory?
Yes, we do.
Q2: Can you provide custom service?
Definitely, we will tailor the products to your needs by design and production.
Q3: How do we customize our products?
For example, you can tell us your idea about the products or show the pictures of products to us. After understanding your requirement, we will show you the design drawing for reference. Finally, the order will be confirmed if both sides agree on the design drawing.
Q4: Will you offer after-sales service?
Certainly, we offer after-sales service to help our customers solve all kinds of problems.
Q5: How long is your production time?
Generally speaking, the production time of standard products is 30-45 days.